I've been struggling with some redness on my face for some time. I don't know whether it's razor burn or what, but no matter what I've tried, nothing seems to have worked. From pre-shave balm, to various aftershave, face wash, etc. hydrocortisone, etc. nothing has worked. I've never heard of Outbound Apothecary, but heard about them on some social media videos and decided to give it a try.It comes in the little black box as shown. I admit, I'd totally even forgotten this was something, and I'd ordered another health care product and was a little confused when I received this. The packaging looks nice, and, I wanted to try to unscrew it to see how it smelled. Not the easiest thing. To dispense, you push down on the top, and it pops up and allows you to have the clear gel come out. Note there is a little pull tab thing you have to take off that has perforations before you're able to do so.The instructions say to lather for about 20-30 seconds. The next day, after receiving, I decided to use it in the shower. The instructions say to use after a workout, a long day, etc. I'd actually been out mowing the lawn and doing some other yard work, so kinda did a "workout" of sorts in my mind. The gel lathers up pretty nicely in the shower, and felt good on my face.The biggest surprise for me, after merely a few days, the redness on my face has started to lessen. I've not seen my skin like this on my cheeks in a long time. Like I said, no matter what I've tried, from different razors to after shave, face washes, etc. nothing seemed to help. I don't know what this has to make any difference, but I've been extremely thrilled with the results so far. My skin feels the nicest it has in a long time. Keep up the good work Outbound Apothercary!